Have you encountered an opinionated or narrow-minded person lately? Listen to political ads for the upcoming election and you’ll hear one side put down the other with attacks that spay toxins like pesticides. Read anonymous commenters on blog and you’ll feel that same acidic spray.
Here’s my question:
If opposing views enable people to collaborate top solutions together, how do we rewire attack antics into tone tactics at work?
What have you done when people at your firm attack, or when outspoken people lack tone skills to hear or communicate several sides of key issues?
Do people speak and feel heard where you work?
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