
Tone starts with each of us … how we wake up … what we say to family before we leave for work … and how we interact with others during the day.
Yet tone also ripples into entire teams. It’s the body language of words, the force that pulls opposite views together like iron filings to a magnet, and the glu
e in successful business deals. How so?
Simply put, tone boosts business when people …
-- feel free to express alternative ideas without an avalanche attack
-- expect excellence at the end, but accept imperfections along the way
-- contribute differences because they feel valued by team members
-- can see issues as others describe them when conflicts strike
-- facilitate different voices to engage opposing responses
-- show positive attitudes to others’ ideas, even when they disagree
-- state specific supports to either agree or disagree with the same grace
-- apologize quickly whenever offence is taken by another
-- think deeply and yet state ideas simply so that others can add to these
-- laugh at self bloopers, and shake off personal offenses daily
-- maintain consistent goodwill, and yet lead with innovative ideas
-- learn skills and share applications so that others benefit
-- take risks to lead, and yet show humility to be led
To start your own list … ask:
How can each person in my department speak and feel heard more because I’m there? Your answer defines tone you bring to work.
See related articles:
http://www.brainbasedbusiness.com/2006/07/what_is_cortisol_and_why_shoul.html
http://www.brainbasedbusiness.com/2006/07/what_is_serotonin_and_why_shou.html
http://www.brainbasedbusiness.com/2007/05/bank_any_serotonin_today.html
http://www.brainbasedbusiness.com/2007/05/the_magic_dose_of_serotonin.html
http://www.brainbasedbusiness.com/2006/10/seritonin_builders_for_better.html
http://www.brainbasedbusiness.com/2007/07/chemicals_to_refuel_when_work.html
http://www.brainbasedbusiness.com/2007/08/tone_to_the_finish_line.html
http://www.brainbasedbusiness.com/2006/08/stick_a_neuron_in_your_head_an.html
http://www.brainbasedbusiness.com/2006/10/i_just_needed_to_vent.html
http://www.brainbasedbusiness.com/2006/07/problems_that_spark_solutions.html
http://www.brainbasedbusiness.com/2006/09/10_practices_that_boost_your_b.html










Wow - what a terrific list. Thanks!
Posted by: Matthew Cornell | October 16, 2007 7:29 PM | Permalink to Comment