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Aug13
5 Steps to Civility in Larry King's Questions



While I am not a TV person, nevertheless,  whenever I get the chance I tune into CNN for the Larry King Live show.

Larry holds the kind of fireside chat that rarely happens with people,  and luckily CNN turns on cameras to share stress free conversations that are both interesting and informative.

Even in professional lounges – where compelling ideas emerge and where mCLINTON5.jpgany could add value  – poor tone tends to pop up and rob any chance of holding hot topics to  the rainbow for another look.

Not with Larry King – who tends to ask 2-footed questions that include a person's humanity as much as the topic they speak to. Five common mistakes that prevent civility in most controversial conversations, offer insight opportunities to Larry.

Common mistake
… confront people much like attorneys attack common criminals.

Larry’s solution … engage all guests in a civil way by asking informative questions. Unlike interviewers like Sam Donaldson, Larry finds it easier to get meaningful responses without confrontation.

Common mistake … make people uncomfortable in order to draw out solid ideas

Larry’s solution … start with areas of common humanity and welcome alternatives. When Larry interviewed Joe DiMaggio’s son, Joe Junior mentioned that he had little relationship with his father – and barely knew him. He also admitted he loved all his father had done. Larry’s approach? Simply accept Joe Jr’s view – but then welcome Joe Sr’s side of the story on another show.

Common mistake … ask personal questions that instill fear before respect is built.

Larry’s solution … ask personal questions without fear to draw out humanity. During the 1992 campaign, Larry asked president Bush…”Do you like Bill Clinton?” On another occasion he asked, Richard Nixon… “When you drive by the Watergate, do you feel weird?”

Common mistake … ask questions that already have solid answers in our minds.

Larry’s solution … Larry admits that he never asks a question to which he already knows answers. Instead he attempts to bring out the nuances and surprises that inform and teach and color ideas with new shades.

Common mistake … don’t force issues so that people will feel free to pass on topics

Larry’s solution … Larry often accepts that people forget, get nervous about some details, or fear public humiliation. People tell him the truth more because they are not anxious about the nature of his questions. If they don’t like the question, he allows them to divert it, while still staying on the tracks of his themes.

People often come back and tell stories that give more insightful answers – because they are not trapped or cornered by Larry King. Do you communicate more like a fireside chat for deep, honest and poignant answers? Or do you go at people more like an prosecutor out to prove facts you think you already know?

 


12 Comments/Trackbacks




A lovely profile Ellen. Interestingly,it is said that attorneys never ask questions that they don't already know the answer to.

If Larry King has this gift, do you think that it is an innate ability, or has he learnt it as time goes by?

I can't speak to his questions in other areas, but I can tell you about the questions he would ask about books on his pre-CNN show. He has said that when he interviewed an author, he never read the book beforehand. The reason? He wanted to ask the questions that a listener would ask to figure out whether to buy the book.

Great analysis on one of my favorite topics: questions and civility.

Improving the quality and quantity of our questions is one of the most powerful growth skills we can add to our lives.

Learning the skills that you uncover in King's approach can help us form community and achieve more than it we were to assume an adversarial approach.

Thanks for sharing your insight in Larry King's question asking skills.

Keep creating,
Mike


Mike thanks for your kind words about my analysis on one of my favorite topics too! With great questions - Larry shows how to gain more civility - and imagine what this could bring to democracy or to peace plans that model tactics to others? .

I also agree with you that to improve the quality and quantity of our questions could offer us a
powerful growth skill for our careers and our lives.

After reading your thoughtful comment I was thinking this topic would make a great action plan item for a weekend with leaders! To practice these skills as King's approach teaches would be great fun and could start a new American movement!

Thanks for stopping by and sharing your thoughts!

Keep creating,
Mike

Thanks Galba and I was surprised to learn that attorneys never ask questions that they don't already know the answer to. Then I thought of the kind of questions that come from lectures we attend. At times they seem framed to make people look dumb because they are unaware of some fact the speaker has in mind.

Bloom calls these lower level facts and lower level knowledge. I agree!

Larry King has a gift, to reach beyond lower level questions - and it would appear that his power to question is directly related to his own unusal curiosity. That desire to know and understand reframes a person's questions in ways that bring out more interesting answers that curious people could affirm. What do you think?

Wow - that's interesting Wally. "He has said that when he interviewed an author, he never read the book beforehand. The reason? He wanted to ask the questions that a listener would ask to figure out whether to buy the book."

You said it better than me - THANKS!

Hello Ellen:

As I read your answer and Wally's comment, I was struck by the power of curiosity. It seems that Larry's not reading the book beforehand is an interesting exercise in selflessness. He sacrifices appearing all knowing and instead remains open minded (ignorant)

Talking of lectures, when one is seeking to bring about improvements in behaviour, you must build self-esteem, therefore one has to be careful about how you deal with info. that participants don't know. Giving participants the idea that they're dumb isn't going to get the job done.

A trial lawyer is taking the client and the jury towards a seemingly inevitable conclusion. Educating adults is a much more open ended process than that.

Your case study brought a very interesting issue to life.

Thanks for your thoughtful insights Galba - for many years I have been intrigued with the way larry draws out interesting angles most talk shows miss. people trust him -- and for good reason. he is sincere - he is open - and he tends to learn alongside the people he engages.

I've been interviewed on TV and radio several times -- and in several cases people had not read my book -- but they were trying to pretend they had. It was quite different -- and actually quite hilarious. Larry is a master at what he does:-) in my mind. No wonder he gets great ratings:-)

Prompted by your articles and the discussion, I watched Larry King's interview with Star Jones on Friday 17th August. One of the key's to Larry's success? ...he asks extremely short questions.

I think that helps him to be clearly understood by his interviewees and his audience...another plus mark in favour of simplicity.

Can I ask? Do you feel that asking two footed questions is just a technique, or is it something more profound?

Interesting insight about brevity Galba -- Larry is unique and he's deeply cared for by his audience - because of his genuine care for people. It's rare that people can stand on both sides with integrity -- without sitting on a fence on hot issues!

Two footed questions are deeply profound - as I see it because they draw more from the person on one hand and the topic or knowledge on the other. Some people may not find that deep -- but I do:-) Would love to hear more of your thoughts, Galba.

Hello Ellen:

I think 2 footed questions are a technique. There is an art to asking them that people can learn. Yourself and Robyn have certainly taught me about 2 footed questions, both through the written word and by precept. A technique can be used by people in a variety of ways, not all of them are ethical. However, when used sincerely as an honest, genuine attempt to understand others 2 footed questions will indeed have a profound effect, not just on the recipient, but also on the questioner.

2 footed questions, properly used, can be a deep tool for positive transformation.

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