Tone’s a matter of mind yet it propels communication up or down in ways that surprise most people.
Fortunately, even when cortisol cranks enter the room ... tone can work in your favor. And it's less about animated or anxious, and more the ability to spot and use its power tools. 
Tone is said to be …
1. The body language of online communication – but only seen by those who look.
2. A silent killer brought into circles by cynics who whine more than offer solutions.
3. A peaceful pathway to state opposites and to disagree without attacking others.
4. A megaphone to disagree and still keep your job as well as your good reputation.
5. The chemical you wear to work on daily – such as cortisol or serotonin highs
Your can rate your Tone IQ to see your effective and ineffective workplace practices.
Here’s what tone is not …
1. Happy or bubbly – but more of a vision to problem solve rather than complain.
2. The absence of emotions or the absence of personal communication differences
3. Poker face frowns used to show superiority when people lack confidence
4. Doing the brunt of work alone on teams so that you can get credit for excellence.
5. Saying things are great when they are not great and when you see problems.
Tone sometimes changes ...
It's based on what we do, and according to the setting we’re in. How so?
1. Stress can worsen your tone just as stress relieve can improve it.
2. Prejudice can impact tone – especially when we feel its sting.
3. Tell a fellow worker off and tone spreads it’s bitter taste to others too.
4. Criticism and creation rarely go together but both determine tone in any firm.
5. Changes for other leaders more by how you use it that how you preach it.
You could say that without your help tone can change like a chameleon – and that not all these changes work in your favor. Just ask people like Dr. Robyn McMaster who challenges Leaders' brains for higher productivity. What do you think?
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Tracked on: August 4, 2007 8:38 AM | Permalink to Trackback