Good tone is the solid foundation for any work community that pulls together toward a common vision. What do you think?
It often surprises me to see how teachable tone is and how a few people find it so tough to grasp. I like to think of tone at work more from the other person’s perspective, because it allows me to see it’s nuances as they apply to business. When good tone exists, people
-- express ideas without fearing reprisal
-- raise topics that accept opposite viewpoints
-- value and feel valued
-- expect to encounter conflicts they can work through
-- show goodwill to others, even when they disagree
-- apologize if any offence is taken
-- laugh at self bloopers, and pretty much everything else
-- learn new skills from others and share their solutions in return
-- take risks to lead, and don humility to follow
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