Benefiting at work from Brain Based Insights

Liz Strauss … over at Successful and Outstanding Bloggers asked a question … that sparked my curiosity ... and part of a solution.

“A friend explains a situation with a potential client who’s work is in the field that suits the friend’s skills, style, and experience to a T. In fact the more you hear, the more you think that the client needs your friend’s help to grow his business. You know the guy’s on the level. You’ve met some of his clients.

He’s an entrepreneur with high-paying clients stuck where entrepreneurs with high-paying clients often get stuck. She’s an expert at helping people stretch and expand their dreams. She can show him where to go next, how to get there, and how to delegate. . .

The problem is that he seems to have some form of “bad date” syndrome. He says he’ll call Monday to set up a meeting — Monday, next Monday, no the next — no call comes. She says he calls with questions, but doesn’t answer phone calls or emails himself. Obviously he treats his clients differently.

Finally a meeting (time and place too this time) is set to establish goals. Your friend wants to let the client know this is the last conversation for “fun,” now the work must begin. Business relationships that begin iffy or badly can turn out to be the best ones . . .

Your friend knows that, but she’s starting to say things like “Enough is enough,” and to talk about her own disappointment not the potential client’s needs.

What advice do you have for her?

Is this client worth saving or is she California Dreaming?”

My two-bits are actually three-bits and I can’t wait to see others’ wisdom on this one! Here are the brain based strategies I’d suggest ….

1. This gal just needs some encouragement to shift gears a bit. She’s been put off by the guy’s laid back attitude … and it shows … so her tone is now a problem that could cost her the job. She needs to tweak her tone because she has allowed cortisol to taint it and that will show. 

2. She’ll want to avoid giving meta-messages to this client at all costs…. The meta-messages she is feeling make her needy and that state does not advertise well for the job she wants from him.

3. In order to go to the meeting with more exciting solutions for her client than personal problems from  this situation … she’ll want to step back from the situation … ratchet up her brain’s natural supply of serotonin and re-pattern her brain for well-being.

What do you think…?