Do you want better responses back from your questions? We know that our brains are hard-wired for challenges and for communication, and that questions both challenge and draw people in. We ask, "Can anything positive come from the inequity or fraud we face daily?" Then, in response, we admit that that either we fail to understand each other … or to provide the bedrock for increased under-standing.
Here's my checklist, for good questioning techniques:
1. Move from the known to the unknown. When people connect new ideas to their unique experiences, they find more meaningful responses.
2. Skip people who appear unable or unwilling to respond and go after others who seem eager.
3. Probe ideas that other bring up at meetings through questions that ask them to go deeper or elaborate on the details.
4. Vary questioning techniques so that you use humor one time and ask from the perspective of a client on another. For example… lower level questions include facts and figures…. While higher level questions expect a judgment and apply facts to real life problems.
5. Visualize questions on charts, boards, overheads and diagrams.
6. Ask questions ahead before calling on a particular person so that others are challenged to think about a response to the topic.
7. Avoid jargon in questions, and use terms that all will understand.What kind of responses do you get from questions you ask?
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