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Jul 1
When a Question Gets Tossed Back into An Audience


Timothy Warner, at
Mother Tongue Annoyances tells how to how to handle tough questions from an audience. As a technical trainer at 3 question.jpg(Microsoft Certified Trainer, Tim learned how to handle 'stumper' questions by:


1. Rephrasing the question

2. Redirecting the question to the audience/class

3. Admitting your ignorance

4. Finding a solution


There’s a lot of wisdom packed into Tim’s list! I especially liked the idea of throwing questions back to the audience. Why?  Because questions … like people… come in all shapes and sizes and when they get tossed into audiences you can usually expect great surprises in response.

Questions not only liven a passive audience… they also trigger the human brain to
grow dendrite cell connectors to:

-- what people already know about a topic
-- stories about how they came to know what they know
-- other related ideas that come to mind when asked

I still have one ringer question for you, though. If questions are so good for all of us… why do most speakers talk past their time … and then throw in the comment… “Guess there’s no time left for questions…. What do you think?


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« From Challenge to Addiction With Computer Games | Main | Why Evidence-Based Management and How Does it Work? »

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