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Jun20
Regular Support Makes Change Stick


Researchers increasingly show how your brain’s neural networks are support for change.jpginfluenced by your gene pool, by your life experiences, and by what you choose to do in any day. When it comes to change … and your unique brain architecture … you’ll likely develop lasting transformation through self-observation, and reflection.

The problem with change is often lack of support ... to help people apply new ideas … And because of this lack … you tend to find a loss of creative ideas ... that could have sparked further change.

Have you ever left a motivational speech … excited about new ways of doing things ...  only to forget the approaches suggested before they were ever applied?


A 1997 study of 31 public-sector managers by Baruch College researchers Gerald Olivero, K. Denise Bane, and Richard E. Kopelman found that  training  alone increases productivity about 28 percent, but the addition of follow-up support increased productivity to 88 percent.

But we are too busy for the follow-up some workers say. Good news is that for lasting change, it is best to introduce small bites of learning… applied over time, rather than less efficient larger blocks of time spent in workshops. The key is to motivate people to apply the ideas… and then to support them in roundtable sessions, where they can bring new ideas, share concerns and take away strategies that others found successful.

What do you think?

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6 Comments/Trackbacks




This is interesting, Ellen. On a related note, this is also true for organizational change. Many changes fail because over time leadership/management stop reinforcing the message.

Ann, thanks for your comment, and your suggestion for reinforcing the message. In your opinion, how might people and management work together to keep a shared flame alive? It seems to me it would be far more than reinforcing the message ... and your thoughtful ideas make me curious about what that process would look like. Seems you are onto something here. Could you elaborate a bit more?

Hi Ellen - I think that it starts at the very beginning when a need for change is discovered and a desired path is identified (hopefully not in isolation - but with as much organizational participation as possible). Constant communication, adjustment, and additional communication is needed (around desired results, progress, outcomes, etc.). In the end if you want people to do something differently, value something differently or behave differently you have to substitue an new process or outlook for the old and keep reinforcing it organizationally. If it's core values, reward or emphasize people or situations that exemplify those values. If it's a new product, keep that product in the limelight. There's a critical point in the change process where you're through implementation - but you need to make that implementation "stick" - you're not done yet! (Honestly, you're never done!)

Thanks for the interesting and inspirational thought, Ann! When I read deep insights like this one..it reminds me that while we are "never done" we have a huge privilege of walking alongside leaders like you! Would you agree that implementation with most buy -in is likely to stick longest...?

Absolutely!

» http://www.brainbasedbusiness.com/2006/07/post_14.html from BrainBasedBusiness
GL wrote an interesting post at “What Would Dad Say,” titled Get Engaged In his words… “The best career move you can make is TO GET ENGAGED AT YOUR JOB.  If you can do this, or learn to do this, you... [Read More]

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